Introduction
Perspective Health respects your privacy and is committed to protecting the personal information of our patients and website visitors.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit forms, book appointments, or opt in to receive SMS communications.
By using our website or services, you agree to the practices described in this Privacy Policy.
Business Information
Urbandale, IA 50131
Information We Collect
We may collect personal information when you interact with our website, services, or communications.
Personal Information — This may include:
- Full name
- Phone number
- Email address
- Appointment details
- Health and treatment inquiries
- Billing or payment information (processed through secure third-party providers)
Automatically Collected Information — When visiting our website we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Website usage and interaction data
This information helps improve website functionality and user experience.
How We Use Your Information
Information collected by Perspective Health may be used to:
- Schedule and confirm appointments
- Send appointment reminders and follow-up care instructions
- Provide treatment or service updates
- Respond to inquiries or support requests
- Improve website functionality and service delivery
- Send promotional offers or updates when you have explicitly opted in to receive them
- Comply with applicable laws and regulations
SMS Communications & Consent
If you provide your mobile phone number through our website forms, booking pages, or other communication channels, you may opt in to receive SMS messages from Perspective Health.
These messages may include:
- Appointment confirmations
- Appointment reminders
- Post-visit follow-up and care instructions
- Service and account notifications
- Promotional offers (only when separate marketing consent is provided)
Message Frequency: Message frequency may vary depending on your appointments, account activity, and the communications you have consented to receive.
Msg & Data Rates: Message and data rates may apply according to your mobile carrier plan.
To Stop: Reply STOP to any SMS message at any time to unsubscribe.
For Help: Reply HELP or contact us at (515) 724-0377 or [email protected].
Mobile Information Sharing & SMS Consent Protection
Perspective Health does not sell, rent, share, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.
Mobile numbers collected for SMS communications are used solely to provide communications requested by the patient or visitor, including appointment reminders, service updates, and health notifications.
Text messaging originator opt-in data and consent will not be shared with any third parties, except vendors and service providers who assist us in delivering SMS communications and who are contractually required to protect this information.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website performance.
Cookies may help us:
- Understand website traffic and visitor behavior
- Improve website functionality and navigation
- Personalize content and remember preferences
You may disable cookies through your browser settings at any time. Disabling cookies may affect some website functionality.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information collected through our website and services.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data.
Data Retention
Personal information is retained only for as long as necessary to:
- Provide requested services and care
- Maintain required business and medical records
- Comply with applicable legal obligations
User Rights
Depending on your location, you may have rights regarding your personal data, including the ability to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of certain personal data, subject to applicable legal requirements
To exercise these rights, please contact us at [email protected].
Third-Party Services
Our website and services may use trusted third-party service providers such as payment processors, CRM systems, scheduling platforms, or messaging services to support operations. These providers are required to maintain appropriate security and confidentiality protections and are prohibited from using your data for their own purposes.
Children's Privacy
Services provided by Perspective Health are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. Continued use of our website or services after updates constitutes acceptance of the revised policy.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Urbandale, IA 50131